About Susan Frost's consulting services

From 1990 to 2003, Dr. Susan Frost led efforts to advance Emory University as one of this nation's premier research institutions. In her roles as vice provost for institutional planning and research, and later as vice president of strategic development, she sought to improve faculty collaboration, enrich intellectual engagement, forge partnerships between top leaders and other constituencies, and sharpen specific aspects of Emory's mission.

During this time, Susan also studied the performance of other leading universities and was frequently called on to serve as a higher education consultant. Over the last decade, her practice has focused on strategy development, planning and communication; collaboration and team building, fund raising campaigns; institutional research including analysis and evaluation; process design; and accreditation. Her clients range from research universities, liberal arts and community colleges, and specialized institutions to foundations, educational consortia, and professional associations. She works with top leaders and their teams, faculty, administrative units, and governing boards.

The author of three books, Susan is recognized as one of the nation's leaders in academic advising theory because of her seminal book Academic Advising for Student Success. Since 1992 she has visited over thirty colleges and universities to help leaders engage faculty in academic advising and to find ways to integrate this vital educational process into the institution's strategic agenda.

Meet our Staff

Amy Benson Brown, senior editor

Amy Benson Brown, Ph.D., has worked as a writer and editor in higher education since 1998.  She is the author of Rewriting the Word (1999) and co-editor of two essay collections.  Currently, she is at work on a book of poems inspired by the life of Sarah Grimke, a southern abolitionist and early advocate of women's rights.  Parts of that project have appeared in the journals, Poem and California Quarterly . Contact Amy at abrown@susanfrostconsulting.com .

Susanna Elliott, project manager

A native of Sweden, Susanna earned her BA in Industrial and Organizational Psychology with a minor in Business Management at San Jose State University.  Skilled in managing complex projects, she speaks English and Swedish fluently and has conversational skills in Czech. Contact Susanna at selliott@susanfrostconsulting.com .

Olivia Smith, research associate,

Olivia Smith is a candidate for the Ph.D. in women's studies at Emory University. She earned her BA and MA in English at Western Kentucky University. Currently, she is coordinating Kennesaw State University's Holocaust Education Program and editing a graduate guide for the National Women's Studies Association. Contact Olivia at osmith@susanfrostconsulting.com .